Privacy Policy
This Privacy Policy clearly and comprehensively describes the policies adopted by the Data Controller. This page describes how the site is managed with regard to the processing of personal data of users who consult it. Processing is always based on principles of lawfulness and fairness in compliance with all applicable regulations, and appropriate security measures are adopted to protect data.
This privacy policy is provided as a brief disclosure pursuant to art. 13 GDPR 679/2016 European Regulation on privacy, as well as pursuant to Provision no. 229 of 8 May 2014 on cookies. We wish to inform site visitors about the use of the data entered and the cookies used by the site itself. This disclosure is also provided pursuant to Recommendation no. 2/2001 adopted by the Working Party established by art. 29 of Directive no. 95/46/EC. To those who interact with the web services of this site, for the purpose of protecting personal data, accessible electronically from the address: villagiulianarelais.it
By using any of our services and/or accepting this Policy, for example by registering for one of our services, you consent to the collection and use of Personal Information as described in this Policy. Please note that this Policy does not apply to the processing of personal information by third parties, such as airlines, car rental companies and other service providers, companies that organize or offer travel packages, business partners, or corporate clients.
The personal information we collect includes your first and last name, email address, telephone number, and address; credit card information (card type and number, name on the card, expiration date, and CVC code); Information about your stays, including arrival and departure dates, special requests, and your service preferences (room, service, or other preferences); Information you provide about your marketing preferences or promotional offers;
On-Property Collection
We collect additional personal information during registration/check-in at our hotel, including information required by local laws (for compliance with legal obligations).
Organizing Events at Our Hotel
If you plan to organize an event with us, we will record the specifics of the event or meeting, the date, the number of guests, guest room details, and, for corporate events, information about your organization (name, annual budget, number of events sponsored annually). We also collect information about the guests who are part of your group or event. If you visit us as part of a group, we may request your personal information from the group and may send you marketing information with your express consent following your stay with the group or participation in an event. If you visit us as part of an event, we may share your personal information with the event organizers. If you are an event organizer, we may also share information about your event with third-party service providers who may send you marketing information about event services. Information we collect from third parties. We may also collect information about you from third parties, including information from our partners (travel agencies, airlines, payment cards) and other partners; and from social media services consistent with your settings on those services. Information we collect automatically. When you use our site, we automatically collect information, some of which may be personal data. For example: language settings, IP address, location, device settings, device operating system, log-in information, usage time, requested URL, status report, user agent (such as browser version information), browsing history, and the type of information viewed. We may also collect data automatically through cookies. The data may also be used to ascertain liability in the event of hypothetical cybercrimes against the site.
a) managing customer relationships (managing reservations, issuing invoices, and quotes), and fulfilling any contractual obligations; b) fulfilling regulatory obligations, particularly accounting and tax obligations; c) dispute management; Collection on the property
We collect additional personal information during registration/check-in at our hotel, including information required by local laws (purposes related to fulfilling legal obligations).
Sending (with your prior written consent) promotional offers on our services and updates on rates and offers, as well as greetings by regular mail, fax, or email; performing (with your prior written consent) hotel services such as externally communicating data relating to your stay for the sole purpose of allowing the receipt of items, messages, and telephone calls addressed to you.
Sending (with your prior written consent) promotional offers on our services and updates on rates and offers, as well as greetings by regular mail, fax, or email; to perform (subject to your written consent)
hotel services such as externally communicating data relating to your stay for the sole purpose of enabling the receipt of items, messages, and telephone calls addressed to you.
With regard to the purposes indicated in point 2, letter a), we rely on the performance of a contract: the use of your data may be necessary to perform the contract you have with us. For example, if you use our services to make an online reservation, we will use your data to fulfill our obligation to complete and manage the reservation, pursuant to the contract between us. With regard to the purposes in points 2, letters b) and c), we rely on legitimate interests: we use your information for our legitimate interests, such as administrative, legal, or fraud detection purposes. When we use personal data for our legitimate interests, we will always balance your rights and interests regarding the protection of your personal data with our rights and interests.
With regard to the purpose in point 2, letter c), we also rely, where possible, on our obligation to comply with applicable law. With regard to the purposes indicated in point 2a), pursuant to applicable law, we will ask for your consent for the purposes indicated therein before processing your personal information. You can remove your personal information at any time by contacting us at the addresses listed at the end of this policy.
For the purposes referred to in point 2), in the event of a reservation or confirmation of a hotel stay, the provision of data is mandatory, and failure to provide it may make it impossible to obtain what has been requested. For the purposes referred to in point 2a), the provision of data is optional and does not prevent the provision of the requested service (hotel stay).
The data subject may refuse to provide the Data Controller with his or her browsing data. To do so, he or she must disable cookies by following the instructions provided by the browser in use. Disabling cookies may impair navigation of the site's features.
The data processed will not be disclosed, sold, or exchanged with third parties without the express consent of the interested party. The scope of data communication is limited exclusively to the subjects competent parties for the fulfillment of contractual obligations and compliance with legal obligations. Therefore, they may be disclosed to third parties belonging to the following categories who will process the data as external data controllers: entities providing information system management services; firms or companies involved in assistance and consulting relationships; Administrations, public bodies, and competent authorities, for compliance with legal obligations and/or provisions of public bodies; Group companies and/or networks of companies or private individuals directly involved in the performance of the service or entitled to access the data by law. In any case, only the data necessary and relevant to the purposes of the processing for which they are responsible will be disclosed to the aforementioned entities.
Except as specified for navigation data, the user is free to provide personal data in the forms on the website (web forms) or to request the sending of newsletters, informational materials, commercial offers, or other communications. Failure to provide such data may make it impossible to obtain what has been requested.
Except as specified for navigation data, the user is free to provide personal data in the forms on the website (web forms) or to request the sending of newsletters, informational materials, commercial offers, or other communications. Failure to provide such data may make it impossible to obtain what has been requested.
Booking.com: We partner with Booking.com B.V., located at Herengracht 597, 1017 CE Amsterdam, Netherlands (www.booking.com) (hereinafter Booking.com) to offer you an online reservation service. We provide the content on the site, and reservations are made with us, while Booking.com handles the management of the reservations themselves. The information you enter on this site will therefore be shared with Booking.com and its affiliates and may include your name, contact information, payment details, the names of your traveling companions, and any preferences you express during the booking. Booking.com will send you a booking confirmation, a pre-arrival email, and information about the area and our property. Booking.com also provides international customer support from its offices, available 24/7, in over 20 languages. Sharing your data with Booking.com's global customer service team will allow them to respond to you if you need assistance. Booking.com may use your information for technical, analytical, and marketing purposes as described in the Booking.com Privacy Statement. Therefore, your information may also be shared with other companies within Booking Holdings Inc. for analytics, to provide you with travel-related offers that may be of interest to you, and to provide you with personalized service. Where required by law, Booking.com will obtain your consent. If your data is transferred to a country outside the European Economic Area, Booking.com will make contractual arrangements to ensure your personal information is protected in accordance with European law. If you have any questions about Booking.com's processing of your personal data, please contact dataprotectionoffice@booking.com.
Other service providers: We use service providers to process your data on our behalf. This processing is for the purposes described in this policy, such as processing reservation payments and sending marketing materials for analytical support purposes. These service providers are bound by confidentiality agreements and are not authorized to use your personal data for other purposes. Competent authorities: We share personal data with law enforcement and other government authorities when required by law or if strictly necessary for the detection, prevention, or prosecution of fraud or criminal offenses.
We will retain your personal data for the period necessary to provide the service, in accordance with applicable laws, for the purpose of managing any disputes with any third parties, and in any case for the time necessary to complete our business activities, including the detection and protection against fraud or other illegal activities. All personal data retained will be subject to the provisions of this Privacy Policy. If you have questions about specific data retention periods, please contact us using the contact information provided in this policy.
The Data Controller does not transfer personal data to third countries or international organizations.
With reference to Legislative Decree 101/08 of GDPR 679/16, the data subject may withdraw consent at any time.
We want you to be in control of how we use your personal data. You can do this in the following ways: you can ask us for a copy of the personal data we hold about you; you can inform us of any changes to your personal data or ask us to correct any of the information we hold about you; in specific situations, you can ask us to delete, block, or restrict the processing of the personal data we hold about you, or object to particular ways in which we are using your personal information; in specific situations, you can also ask us to send the personal information we hold about you to a third party. Where we use your personal information with your consent, you can ask us to withdraw that consent at any time in accordance with the procedures set forth by applicable law. Furthermore, where we process your personal data based on legitimate interests or the public interest, you have the right to object to the use of your personal information at any time, in accordance with the procedures set forth by law. We rely on you to ensure that your personal data is complete, accurate, and up-to-date. Please inform us promptly of any changes or inaccuracies in your personal information by contacting: info@villagiulianarelais.it We will handle your request in accordance with applicable law. The data subject exercises the rights described above in reference to GDPR 679/2016 art. 15 "right of access", art. 16 "right to rectification", art. 17 "right to erasure", art. 18 “right to restriction of processing”, art. 20 "Right to data portability," Art. 21 "Right to object to automated decision-making" of GDPR 679/2016, by writing to the Data Controller at the following address: Villa Giuliana Relais di Dioscuri Gestioni S.r.l. VAT No. IT 02904380843 Via Oreto Grata snc - LICATA (AG) info@villagiulianarelais.it
15) Lodging a complaint
The data subject has the right to lodge a complaint with the supervisory authority of the State of residence.
The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to Users on this page. Users are therefore advised to check this page often, referring to the date of the last modification indicated at the bottom. If they do not accept any changes to this privacy policy, they must cease using this Application and can request that the Data Controller remove their Personal Data, unless otherwise specified.
18) Information about this privacy policy
The Data Controller is responsible for this privacy policy.
19) Privacy of minors
Our website is aimed at a general audience and does not offer services aimed at children. If we discover that a minor If you have provided us with personal information without parental or guardian permission, we will immediately delete that information. External Links. If any pages on this website or sections of our applications contain links to other sites, they are not bound by this Privacy Policy. We recommend that you read the information carefully. on the privacy policies available on such external sites and to review their procedures for collecting, using, and disclosing personal information.
20) Defense in Court
The User's Personal Data may be used by the Data Controller for defense in court or in the preparatory stages of legal proceedings against the User's misuse of the Site or related services. This may be done following a subpoena, court order, or other legal action; to establish or exercise the rights granted to us by law; to defend ourselves in the event of legal action against us, or for other purposes required by law. The User declares that he or she is aware that the Data Controller may be required to disclose data at the request of public authorities.
This information notice has been prepared in compliance with the obligations set forth in Legislative Decree 196/2003 and GDPR 679/16, Article 10 of Directive 95/46/EC, as well as the provisions of Directive 2009/136/EC on Cookies.
This privacy policy is provided as a brief disclosure pursuant to art. 13 GDPR 679/2016 European Regulation on privacy, as well as pursuant to Provision no. 229 of 8 May 2014 on cookies. We wish to inform site visitors about the use of the data entered and the cookies used by the site itself. This disclosure is also provided pursuant to Recommendation no. 2/2001 adopted by the Working Party established by art. 29 of Directive no. 95/46/EC. To those who interact with the web services of this site, for the purpose of protecting personal data, accessible electronically from the address: villagiulianarelais.it
By using any of our services and/or accepting this Policy, for example by registering for one of our services, you consent to the collection and use of Personal Information as described in this Policy. Please note that this Policy does not apply to the processing of personal information by third parties, such as airlines, car rental companies and other service providers, companies that organize or offer travel packages, business partners, or corporate clients.
1) Personal Information We Collect
The personal information we collect includes your first and last name, email address, telephone number, and address; credit card information (card type and number, name on the card, expiration date, and CVC code); Information about your stays, including arrival and departure dates, special requests, and your service preferences (room, service, or other preferences); Information you provide about your marketing preferences or promotional offers;
On-Property Collection
We collect additional personal information during registration/check-in at our hotel, including information required by local laws (for compliance with legal obligations).
Organizing Events at Our Hotel
If you plan to organize an event with us, we will record the specifics of the event or meeting, the date, the number of guests, guest room details, and, for corporate events, information about your organization (name, annual budget, number of events sponsored annually). We also collect information about the guests who are part of your group or event. If you visit us as part of a group, we may request your personal information from the group and may send you marketing information with your express consent following your stay with the group or participation in an event. If you visit us as part of an event, we may share your personal information with the event organizers. If you are an event organizer, we may also share information about your event with third-party service providers who may send you marketing information about event services. Information we collect from third parties. We may also collect information about you from third parties, including information from our partners (travel agencies, airlines, payment cards) and other partners; and from social media services consistent with your settings on those services. Information we collect automatically. When you use our site, we automatically collect information, some of which may be personal data. For example: language settings, IP address, location, device settings, device operating system, log-in information, usage time, requested URL, status report, user agent (such as browser version information), browsing history, and the type of information viewed. We may also collect data automatically through cookies. The data may also be used to ascertain liability in the event of hypothetical cybercrimes against the site.
2) Purpose of processing, legal basis, and lawfulness of processing
Data is processed for the following purposes:a) managing customer relationships (managing reservations, issuing invoices, and quotes), and fulfilling any contractual obligations; b) fulfilling regulatory obligations, particularly accounting and tax obligations; c) dispute management; Collection on the property
We collect additional personal information during registration/check-in at our hotel, including information required by local laws (purposes related to fulfilling legal obligations).
2a) Service-related
Sending (with your prior written consent) promotional offers on our services and updates on rates and offers, as well as greetings by regular mail, fax, or email; performing (with your prior written consent) hotel services such as externally communicating data relating to your stay for the sole purpose of allowing the receipt of items, messages, and telephone calls addressed to you.
Sending (with your prior written consent) promotional offers on our services and updates on rates and offers, as well as greetings by regular mail, fax, or email; to perform (subject to your written consent)
hotel services such as externally communicating data relating to your stay for the sole purpose of enabling the receipt of items, messages, and telephone calls addressed to you.
With regard to the purposes indicated in point 2, letter a), we rely on the performance of a contract: the use of your data may be necessary to perform the contract you have with us. For example, if you use our services to make an online reservation, we will use your data to fulfill our obligation to complete and manage the reservation, pursuant to the contract between us. With regard to the purposes in points 2, letters b) and c), we rely on legitimate interests: we use your information for our legitimate interests, such as administrative, legal, or fraud detection purposes. When we use personal data for our legitimate interests, we will always balance your rights and interests regarding the protection of your personal data with our rights and interests.
With regard to the purpose in point 2, letter c), we also rely, where possible, on our obligation to comply with applicable law. With regard to the purposes indicated in point 2a), pursuant to applicable law, we will ask for your consent for the purposes indicated therein before processing your personal information. You can remove your personal information at any time by contacting us at the addresses listed at the end of this policy.
3) Identity and contact details
This site is managed by the Data Controller, identified as the owner and legal representative of the company: Villa Giuliana Relais di Dioscuri Gestioni S.r.l. VAT no. IT 02904380843 Via Oreto Grata snc - LICATA (AG) info@villagiulianarelais.it The Data Controller guarantees the security, confidentiality, and protection of the data held at all stages of the processing. The data collected is used in compliance with current privacy legislation (GDPR 679/2016).4) Place of Processing
The processing operations related to this site's web services take place at the Data Controller's headquarters and are handled only by authorized personnel and by the provider responsible for this site's Internet and hosting/housing services. Furthermore, such processing is carried out exclusively by technical personnel of the Office assigned to processing, or by any persons assigned to carry out occasional maintenance operations under the strict supervision of the Data Controller.5) Nature of data provision
For the purposes referred to in point 2), in the event of a reservation or confirmation of a hotel stay, the provision of data is mandatory, and failure to provide it may make it impossible to obtain what has been requested. For the purposes referred to in point 2a), the provision of data is optional and does not prevent the provision of the requested service (hotel stay).
6) Refusal to provide data
The data subject may refuse to provide the Data Controller with his or her browsing data. To do so, he or she must disable cookies by following the instructions provided by the browser in use. Disabling cookies may impair navigation of the site's features.
7) Data Recipients
The data processed will not be disclosed, sold, or exchanged with third parties without the express consent of the interested party. The scope of data communication is limited exclusively to the subjects competent parties for the fulfillment of contractual obligations and compliance with legal obligations. Therefore, they may be disclosed to third parties belonging to the following categories who will process the data as external data controllers: entities providing information system management services; firms or companies involved in assistance and consulting relationships; Administrations, public bodies, and competent authorities, for compliance with legal obligations and/or provisions of public bodies; Group companies and/or networks of companies or private individuals directly involved in the performance of the service or entitled to access the data by law. In any case, only the data necessary and relevant to the purposes of the processing for which they are responsible will be disclosed to the aforementioned entities.
8) Optional Provision
Except as specified for navigation data, the user is free to provide personal data in the forms on the website (web forms) or to request the sending of newsletters, informational materials, commercial offers, or other communications. Failure to provide such data may make it impossible to obtain what has been requested.
9) Data Sharing
Except as specified for navigation data, the user is free to provide personal data in the forms on the website (web forms) or to request the sending of newsletters, informational materials, commercial offers, or other communications. Failure to provide such data may make it impossible to obtain what has been requested.
Booking.com: We partner with Booking.com B.V., located at Herengracht 597, 1017 CE Amsterdam, Netherlands (www.booking.com) (hereinafter Booking.com) to offer you an online reservation service. We provide the content on the site, and reservations are made with us, while Booking.com handles the management of the reservations themselves. The information you enter on this site will therefore be shared with Booking.com and its affiliates and may include your name, contact information, payment details, the names of your traveling companions, and any preferences you express during the booking. Booking.com will send you a booking confirmation, a pre-arrival email, and information about the area and our property. Booking.com also provides international customer support from its offices, available 24/7, in over 20 languages. Sharing your data with Booking.com's global customer service team will allow them to respond to you if you need assistance. Booking.com may use your information for technical, analytical, and marketing purposes as described in the Booking.com Privacy Statement. Therefore, your information may also be shared with other companies within Booking Holdings Inc. for analytics, to provide you with travel-related offers that may be of interest to you, and to provide you with personalized service. Where required by law, Booking.com will obtain your consent. If your data is transferred to a country outside the European Economic Area, Booking.com will make contractual arrangements to ensure your personal information is protected in accordance with European law. If you have any questions about Booking.com's processing of your personal data, please contact dataprotectionoffice@booking.com.
Other service providers: We use service providers to process your data on our behalf. This processing is for the purposes described in this policy, such as processing reservation payments and sending marketing materials for analytical support purposes. These service providers are bound by confidentiality agreements and are not authorized to use your personal data for other purposes. Competent authorities: We share personal data with law enforcement and other government authorities when required by law or if strictly necessary for the detection, prevention, or prosecution of fraud or criminal offenses.
10) Villa Giuliana relais di Dioscuri Gestioni S.r.l.
has implemented appropriate procedures to prevent unauthorized access to data, as well as its misuse, to safeguard the personal data you provide to us. We also rely on security procedures and technical and physical restrictions to prevent access to and use of personal data contained on our servers. Only authorized personnel may access personal data in the course of their work.11) Data Retention Data
We will retain your personal data for the period necessary to provide the service, in accordance with applicable laws, for the purpose of managing any disputes with any third parties, and in any case for the time necessary to complete our business activities, including the detection and protection against fraud or other illegal activities. All personal data retained will be subject to the provisions of this Privacy Policy. If you have questions about specific data retention periods, please contact us using the contact information provided in this policy.
12) Data Transfer
The Data Controller does not transfer personal data to third countries or international organizations.
13) Withdrawal of Consent
With reference to Legislative Decree 101/08 of GDPR 679/16, the data subject may withdraw consent at any time.
14) Rights of Data Subjects
We want you to be in control of how we use your personal data. You can do this in the following ways: you can ask us for a copy of the personal data we hold about you; you can inform us of any changes to your personal data or ask us to correct any of the information we hold about you; in specific situations, you can ask us to delete, block, or restrict the processing of the personal data we hold about you, or object to particular ways in which we are using your personal information; in specific situations, you can also ask us to send the personal information we hold about you to a third party. Where we use your personal information with your consent, you can ask us to withdraw that consent at any time in accordance with the procedures set forth by applicable law. Furthermore, where we process your personal data based on legitimate interests or the public interest, you have the right to object to the use of your personal information at any time, in accordance with the procedures set forth by law. We rely on you to ensure that your personal data is complete, accurate, and up-to-date. Please inform us promptly of any changes or inaccuracies in your personal information by contacting: info@villagiulianarelais.it We will handle your request in accordance with applicable law. The data subject exercises the rights described above in reference to GDPR 679/2016 art. 15 "right of access", art. 16 "right to rectification", art. 17 "right to erasure", art. 18 “right to restriction of processing”, art. 20 "Right to data portability," Art. 21 "Right to object to automated decision-making" of GDPR 679/2016, by writing to the Data Controller at the following address: Villa Giuliana Relais di Dioscuri Gestioni S.r.l. VAT No. IT 02904380843 Via Oreto Grata snc - LICATA (AG) info@villagiulianarelais.it
15) Lodging a complaint
The data subject has the right to lodge a complaint with the supervisory authority of the State of residence. 16) Information not contained in this policy
Further information regarding the processing of Personal Data may be requested at any time from the Data Controller using the contact information Contact.17) Changes to this privacy policy
The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to Users on this page. Users are therefore advised to check this page often, referring to the date of the last modification indicated at the bottom. If they do not accept any changes to this privacy policy, they must cease using this Application and can request that the Data Controller remove their Personal Data, unless otherwise specified.
18) Information about this privacy policy
The Data Controller is responsible for this privacy policy. 19) Privacy of minors
Our website is aimed at a general audience and does not offer services aimed at children. If we discover that a minor If you have provided us with personal information without parental or guardian permission, we will immediately delete that information. External Links. If any pages on this website or sections of our applications contain links to other sites, they are not bound by this Privacy Policy. We recommend that you read the information carefully. on the privacy policies available on such external sites and to review their procedures for collecting, using, and disclosing personal information. 20) Defense in Court
The User's Personal Data may be used by the Data Controller for defense in court or in the preparatory stages of legal proceedings against the User's misuse of the Site or related services. This may be done following a subpoena, court order, or other legal action; to establish or exercise the rights granted to us by law; to defend ourselves in the event of legal action against us, or for other purposes required by law. The User declares that he or she is aware that the Data Controller may be required to disclose data at the request of public authorities. 21) Legal References
This information notice has been prepared in compliance with the obligations set forth in Legislative Decree 196/2003 and GDPR 679/16, Article 10 of Directive 95/46/EC, as well as the provisions of Directive 2009/136/EC on Cookies.
